TERMS & CONDITIONS
METHOD OF PAYMENT:
PORTA MAESTRA D.O.O.
Stancija Meneghetti 1
Bale 52211
VAT HR05896078005
“Security of debit/credit card payments”
The confidentiality of your data is protected and secured by the use of SSL encryption. Online payment pages are secured by using the Secure Socket Layer (SSL) protocol with 128-bit data encryption. SSL encryption is a process of encoding data to prevent unauthorized access during their transmission.
This enables secure information transfer and prevents unauthorized access to data during communication between the user’s computer and the payment service, and vice versa. The payment service and financial institutions exchange data using a virtual private network (VPN), which is protected from unauthorized access.
The payment service used is certified according to the PCI DSS Level 1 security standard prescribed by Visa and MasterCard rules.
The merchant does not store credit card numbers, and the numbers are not accessible to unauthorized persons.
The payment service is based on the 3-D Secure standard, which currently offers the most secure credit and debit card payment solution in the online environment.
If the user’s card participates in the 3-D Secure program, additional identity verification will be requested from the buyer to confirm that they are indeed using the card.
Privacy and Personal Data Collection Statement
We commit to protecting the personal data of our customers by collecting only the necessary data required to fulfill our obligations. Personal data is considered to be identifying information of the customer: name and surname, email address, home address, and phone number, i.e., data that is not publicly available. All customer data is strictly protected and only accessible to employees who need this data to perform their job. All our employees and business partners are responsible for adhering to privacy protection principles. Your personal data is kept confidential and will not be distributed, published, given to third parties for use, or made available in any other way to any third party without your prior consent.
Statement on the Use of Monri WSPay
Porta Maestra d.o.o. (sales point) uses Monri WSPay for online payments.
Monri WSPay is a secure system for online payments, real-time payments, credit and debit card payments, and other payment methods. Monri WSPay ensures secure entry and transmission of the entered card data for both the buyer and the merchant, confirmed by the PCI DSS certificate held by Monri WSPay. Monri WSPay uses an SSL certificate with 256-bit encryption and the TLS 1.2 cryptographic protocol as the highest levels of protection for data entry and transmission.
Payment
Ordered services are paid online using one of the credit cards: Mastercard, Maestro, Visa.
Privacy and data protection
PERSONAL DATA OF USERS OF OUR SERVICES
We respect your privacy and the security of your personal information. We guarantee to the users of our services that we will treat all personal data as confidential information and business secret. In no case do we provide, forward, or exchange personal data and e-mails of our users that we collect through the reservation system or contact form.
PROTECTION OF YOUR IDENTITY
We will not publish the identity of the user of its services, except in the case of the explicit consent of the user or a binding order of the judicial body of the Republic of Croatia.
SERVER STATISTICS
We are constantly analyzing the statistics of visits to our pages in order to improve the availability of the service and the quality of the information offered. Records of visits to our pages do not contain the personal data of our users or refer to persons who visit our pages.
USING COOKIES
A cookie is a small text file that some Internet servers write to your PC when you visit a website. Cookies do not read data from your disks or data contained in cookies from other servers stored on your disk. Our servers occasionally use cookies that remember which pages you have visited, thus speeding up communication between your PC and our servers. If you have configured your Internet browser in this way, you will be notified each time you write cookies to your PC. You can also configure your Internet browser to prevent cookies from being written to your PC.
